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NYSFDA Code of Ethics - Filing a Complaint |
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PLEASE NOTE: The NYSFDA Code of Ethics took effect on January 1, 2009 and applies to any firm that becomes a member of NYSFDA on or after that date. The Code of Ethics does not apply to any violation, or alleged violation, that occurred prior to January 1, 2009. |
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Any individual or entity (the “Complainant”) who believes himself/herself/itself to be aggrieved by any action or omission of an NYSFDA Firm, Individual, Retired or Student Member that violates the Code of Ethics may file a complaint with NYSFDA (the “Complaint”). The Complainant cannot be a member of NYSFDA, an employee of an NYSFDA member, or any other licensed and registered funeral director in the State of New York, or a member of their immediate family, or an agent or legal representative of any of the aforementioned individuals. The Ethics Committee (EC) reserves the right to file a complaint on its own, against an NYSFDA member, if the EC decides that such action is appropriate. To be considered for resolution under these Enforcement Procedures for the Ethics Committee (the “Enforcement Procedures”), the Complaint shall:
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Be submitted in writing to the Chairperson of the EC at NYSFDA’s headquarters,
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b) |
Be signed by the Complainant and include the Complainant’s address and phone number,
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c) |
Include a concise statement of the complaint, the names of the NYSFDA member allegedly responsible for, causing or whose conduct is otherwise the subject of the complaint (the “Adverse Party”), including if available any applicable names, addresses and phone numbers of the Adverse Party and all persons related directly to the occurrence, and |
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State the provision(s) of the Code of Ethics believed to have been violated; |
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State the relief sought. |
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If the Complainant is an entity, the Complainant shall designate one spokesperson or designated contact. |
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Note: There are several circumstances such as bad manners and poor communication, which, while not condoned in any way, do not rise to violations of the Code of Ethics. |
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Complaints must adhere to these guidelines, and be directed and mailed to the following address:
Ethics Committee
New York State Funeral Directors Association
426 New Karner Road
Albany, NY 12205
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